OUR SERVICES

At Concept Spa we pride ourselves on our service to both our new and existing customers. With over 50 years combined engineering experience, you can rely on us and our skilled team of hot tub specialists.

Hot Tub Servicing, Repairs, Maintenance and

Holiday Change Overs

When it comes to hot tubs we do it all.. and to a very high standard might we add. However, our pricing structure is extremely competitive, 9 times out of 10 we're cheaper than our competitors.  

 

Hot tub servicing

It's important to ensure that your hot tub is in good working health, because a healthy hot tub is a happy hot tub. 

Over the years hot tubs get an absolute beating, things can become loose, leaks can come out of nowhere and a build up of biofilm can form in the pipes. When Biofilm builds up in the pipes it protects bacteria from chemicals such as chlorine and bromine and slowly leaches it back into the spa....yuck! A build up of Biofilm can restrict the flow of water within your hot tub, reducing its performance and possibly causing a host of problems. Having an annual service will promote your hot tubs longevity. 

Our skilled engineers are backed by years of experience and are fully equipped to service your hot tub and ensure that it's in good working order.

 

What's included:

  • Biofilm treatment

  • Remove, clean and chemically treat filters

  • Perform a full drain down and chemical flush

  • Cleaning of the entire hot tub including, jet internals, cabinets and cover

  • Refill and balance chemicals

  • Check all seals

  • Full inspection of all electrical components such as pumps, heaters and flow sensors

  • Full inspection of pumps 

  • Full inspection of sanitation systems such as UV and Ozone

Total: £250 including VAT (read below for information about our service contracts)

A service covers up to 4 hours on site

Service contracts

Like the idea of a service, but want to spread the cost? We have developed a great range of service contracts to suit every budget, some of which are cheaper than a gym membership. It's time to take the worry out of owning a hot tub.

There's also a few perks of taking out a service contract; one being that you'll get 10% off all chemicals and accessories, and another being that if anything is to ever go wrong we won't charge a call out fee. So you can kick back and relax. 

Here's a list of the available packages:

 


Bronze package: £30 per month

1 Full service, clean and water change

1 Clean and water change

10% Off chemicals and accessories

No call out fee

Silver package: £45 per month

1 Full service, clean and water change

3 Clean and water changes

10% Off chemicals and accessories

No call out fee

Gold package: £60 per month

1 Full service, clean and water change

5 Clean and water changes

10% Off chemicals and accessories

No call out fee

Platinum package: £75 per month

1 Full service, clean and water change

5 Clean and water changes

6 Chemical balancing of water

2 Replacement filters per year

10% Off all chemicals and accessories

No call out fee

If you would like any more information on any of the above give us a call on 01248 723207 

Or click here to send us an email, we'll respond as soon as possible

 

Hot tub repairs and maintenance

Are you tired of your hot tub being out of action? Well...we don't blame you. Those starlit night skies aren't the same when you're not bubbling away at 40℃.

 

This is where we come in- branded as 'the hot tub specialists' we're the best in the business. Our team of highly skilled engineers are backed by years of experience- you can rely on them to get the job done in a friendly and professional manner. 

We repair all brands of hot tubs, all shapes and sizes.

So, what are you waiting for? Give us a call on 01248 723207 and a member from our customer care team will be happy to advise you.

Or if you would rather, click here to send us an email.

 
BISHTA approved hot tub supplier

Hot tub cleans and water changes for holiday properties

If you own a holiday property with a hot tub which you rent it out, then you might be interested in knowing that we offer a service which has been designed with you in mind. We have a designated team who are ready to take over the responsibility of cleaning your hot tub in-between guests. This is a tailored service specifically for the holiday sector. 

As registered BISHTA members, all of our team are fully trained on water management, and have passed the BISHTA water management course and earned their certificates. We also host BISHTA training courses from time to time, if you would like any information on this click here.

What we offer:

  • Full hot tub clean including cover, panels, headrests, jets, cabinet and acrylic etc.

  • Remove, clean and chemically treat filters

  • Full drain

  • Refill and balance chemicals with photometer for exact readings

  • 1x Mid week chemical check with photometer to ensure everything is as it should be

This service is charged at £85 plus VAT 

If you have multiple hot tubs in a close vicinity to one another and would like to request a price, click here or give us a call on 01248 723207

When it comes to hot tubs in a commercial setting it's so important that they're cleaned and balanced properly to ensure the safety of your clients. We are a fully equipped, well experienced and most importantly are insured- don't be caught out.

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Llangefni store

Llangefni opening hours

Porthmadog store

Unit 8,
Penyrorsedd Business Park,

Llangefni,

Anglesey,

LL77 7AW

01248 723207

Monday: 10am - 5pm

Tuesday: 10am - 5pm

Wednesday: 10am - 5pm

Thursday: 10am - 5pm

Friday: 10am - 5pm 

Saturday: 10am - 3:30pm

Sunday: CLOSED

Unit 19, 

Penamser Estate,

Porthmadog,

LL49 9NZ

Porthmadog opening hours

Monday: CLOSED

Tuesday: CLOSED

Wednesday: CLOSED

Thursday: CLOSED

Friday: CLOSED

Saturday: CLOSED

Sunday: CLOSED

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