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Our Services
At Concept Spa we pride ourselves on our service to both our new and existing customers. With over 50 years of combined engineering experience, you can rely on us and our skilled team of hot tub and swim spa specialists.
Hot Tub Servicing, Repairs, Maintenance and Holiday Change Overs
When it comes to hot tubs we do it all…and to a very high standard might we add. However, our pricing structure is extremely competitive, 9 times out of 10 we’re cheaper than our competitors.
Service
Contracts
Want us to look after your hot tub for you? We’ve gone the extra mile to develop an incredible range of service contracts that cater to every budget, and guess what? Some of them are even cheaper than a gym membership! It’s time to wave goodbye to all your hot tub worries.
But wait, there’s more! Opting for a service contract comes with awesome perks. Depending on the contract you choose, you could be treated to a delightful 10% off on chemicals and filters, plus the cherry on top: no call-out fees and no labor charges!
BRONZE PACKAGE
£33 a month
Only offered to people within a 30 mile radius of postcode: LL77 7AW
SILVER PACKAGE
£49 a month
Only offered to people within a 30 mile radius of postcode: LL77 7AW
GOLD PACKAGE
£66 a month
Only offered to people within a 30 mile radius of postcode: LL77 7AW
PLATINUM PACKAGE
£118 a month
Only offered to people within a 30 mile radius of postcode: LL77 7AW
Service Details
Service contracts are only available to customers who are within 30 miles of LL77 7AW.
If you would like any more information on any of the above give us a call on 01248 723207. Or click here to send us an email, we’ll respond as soon as possible.
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WHAT’S INCLUDED
- Biofilm treatment
- Remove, clean and chemically treat filters
- Perform a full drain down and chemical flush
- Cleaning of the entire hot tub including, jet internals, cabinets and cover
- Refill and balance chemicals
- Check all seals
- Full inspection of all electrical components such as pumps, heaters and flow sensors
- Full inspection of pumps
- Full inspection of sanitation systems such as UV and Ozone
Each service takes up to 3 hours on site
This service is charged at £299 inc VAT
Annual Hot Tub Servicing
It’s important to ensure that your hot tub is in good working health, because a healthy hot tub is a happy hot tub.
Our skilled engineers are backed by years of experience and are fully equipped to service your hot tub and ensure that it’s in good working order.
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WHAT WE OFFER
- Full hot tub clean including cover, panels, headrests, jets, cabinet and acrylic etc.
- Remove, clean and chemically treat filters
- Full drain
- Refill and balance chemicals with a photometer for exact readings
Enquire for a price
ADDITIONAL CHARGES
- Any additional hot tub/ chemical checks are charged at £45 each inc VAT
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Biofilm treatment is an additional £52 inc VAT
If you have multiple hot tubs in a close vicinity to one another and would like to request a price, click here or give us a call on 01248 723207
Hot Tub Cleans & Water Changes For Holiday Lets
If you own a holiday property with a hot tub which you rent it out, then you might be interested in knowing that we offer a service which has been designed with you in mind. We have a designated team who are ready to take over the responsibility of cleaning your hot tub in-between guests. This is a tailored service specifically for the holiday sector.
HOT TUB REPAIRS AND MAINTENANCE
Are you tired of your hot tub being out of action? Well…we don’t blame you. Those starlit night skies aren’t the same when you’re not bubbling away at 40℃. This is where we come in- branded as ‘the hot tub specialists’ we’re the best in the business. Our team of highly skilled engineers are backed by years of experience- you can rely on them to get the job done in a friendly and professional manner.
We repair all brands of hot tubs, all shapes and sizes.
So, what are you waiting for? Give us a call on 01248 723207 and a member from our customer care team will be happy to advise you.
Or if you would rather, click here to send us an email.
Need Some Help?
What better way to see which hot tub package best suits you than to discuss them first hand? Our professional and friendly sales assistants are on hand to answer any questions you may have. Give us a call today to find out how we can help you find your perfect deal!
What People Say About Us
“Mike and Heather were so patient and helpful with advice on the best hot tub for my needs and the space I had in my small garden. Cannot recommend them enough. A great local family run business.”
KATH
Wales
“Greatest variety of hot tubs in north wales. Well informed experienced staff always willing to help and advise without pressure. After sales service second to none.”
COLIN
Wales
“Excellent service from this family run business. After-sales support is fantastic from very friendly and knowledgeable staff. Well stocked showroom for all your essentials. This company offers great local service in North Wales.”
ELERI
Wales
“Concept Spa have been just brilliant helping us to choose a hot tub for our holiday property on Anglesey. Nothing is too much trouble and they have really gone the extra mile.”
KAY
Wales
“Brilliant family company. Nothing was too much trouble for them. Our experience from initial advice to delivery and installation all first class. Highly recommend Concept Spa for anyone thinking of purchasing a hot tub.”
ANDREA
Wales
“I can not recommend this company highly enough! Jack’s customer service, communication, advice, delivery and the hot tub itself were all outstanding. Thank you 🙏🏼”
SARAH
Wales
“Amazing company and great service. The whole process is so easy and simple and nothing is too much trouble. Excellent value for money too and love my hot tub. Highly recommended.”
ANDREW
Wales
“Had our fabulous hot tub delivered this week and would like to thank Heather, Mike, Bobbie and the team for everything. Excellent, friendly service since our first visit, a fantastic family run business.”
ANN
Wales
“Concept Spa have been a dream to work with! Excellent customer service and after care. Their staff are knowledgeable, friendly and eager to please. Thank you Concept Spa!”
JULIE
Wales
“Great Company to work with, amazing customer service. Genuine Family run business that cares about the products they sell and their customers.”
GARETH
Wales
