To keep it simple – it’s all about power.

13 amp hot tubs are ideal for places with limited power access, like lodges or holiday homes. One of the big plus points is that they can run off a standard 3-pin, IP-rated outdoor socket (though we always recommend hardwiring them to a rotary isolator switch for safety).

Because they use less power, 13 amp models usually have just one pump. That means slightly gentler massage performance, and the heater can’t run at the same time as the jets – so if you’re soaking for a while with the jets on full blast, you might notice the temperature dip a bit. Once the jets are off, the heater kicks back in.

32 amp hot tubs, on the other hand, need a dedicated power supply from your mains consumer unit. This setup is straightforward for a qualified electrician and gives you more oomph all round – stronger massage jets, and the heater can stay on while you’re using the tub. If you’re after a more powerful, consistent soak (especially for regular use or hydrotherapy), a 32 amp model is usually the way to go.

Most AquaSolus hot tubs are delivered by a two-person team, using a tried-and-tested method.
We stand the spa up on its side, secure it onto a sled (we call it the “ski”), and carefully move it into place. We’ll use decking boards or similar to protect patios, lawns, or gravel as we go.

In some cases, a specialist delivery may be needed – for example, if we need to lift the spa over a wall, use a crane, or build ramps. These types of deliveries do come with extra cost, but we’ll always advise upfront.

Can you get the hot tub up steps?
Sometimes, yes – but it depends on how many, how steep they are, and what kind of access we’re working with. If you’re unsure, just contact us. A member of the team will talk through your access and help determine whether your space is suitable.

There are a few key things to think about before delivery day – from access and electrics to your base and how you’ll fill the tub. Here’s a quick checklist to help you get prepared:

1. Access
Hot tubs are delivered standing on their side, using a specialist trolley (the “ski”). This means:

• You’ll need a clear route that’s at least as wide as the height of your hot tub + 5cm for packaging – usually over 1 metre.

• Measure the narrowest point carefully and watch for tight spots like gate posts, drainpipes or window ledges.

• If there are steps, contact us first – we can often manage them, but it depends on height, steepness and how many there are.

• Crane or Hiab lifts may be required for tight access – we’ll advise if that’s needed. Additional charges apply for specialist equipment or extra team members.

2. Electrics

• Most hot tubs need a 32 amp power supply and an IP65 rotary isolator switch, installed at least 2 metres from the tub.

• This must be connected to your mains consumer unit – we recommend using 6mm armoured cable.

• Always use a qualified electrician. We’re happy to recommend trusted local contractors.

• If you’re installing a 13 amp hot tub, we recommend using a 16 amp isolator switch for added protection.

3. The Base
Your hot tub needs to sit on a solid, level surface that can handle its full weight when filled:

• A concrete base (at least 4 inches thick and ideally reinforced) is best.

• Decking or paving slabs can work too – as long as they’re properly supported with a suitable sub-base.

• Avoid sinking your hot tub into the ground or decking – it can lead to drainage problems and make servicing harder.

• If recessing into decking, make sure to leave removable access panels for maintenance.

4. Water Feed

• No plumbing is required – just fill your hot tub with a hose.

• Always fill through the filter housing to prevent air locks.

5. Other Considerations

• Cover lifters need around 18 inches of clearance at the back.

• Think about future access for servicing and maintenance – don’t box the spa in completely.

Yes – we offer flexible finance options across the full AquaSolus range.

It’s easy to see what your monthly payments might look like. Just:

1. Choose the Aqua Solus model you’re interested in

2. Click View Product

3. Scroll down to the Finance Calculator on the page

From there, you can adjust the deposit and term to find a finance plan that works for you. It’s a handy way to explore your options and spread the cost in a way that suits your budget.

Need help or have questions? Just give us a shout – we’re always happy to help.

All AquaSolus hot tubs come with robust warranties – offering long-term peace of mind as standard. The exact details vary slightly between models, but you’ll find everything you need right here on the product page.

Just scroll down to the ‘More Information’ section. Under that heading, you’ll see a PDF labelled ‘Warranty Information’ – simply click to view the full breakdown for your chosen model.

Please note: If the hot tub is being used in a commercial setting (like a holiday let or rental), the warranty will default to 1 year.

If you’ve got any questions, don’t hesitate to give us a call – we’re always happy to help.

Looking after your AquaSolus hot tub is straightforward – just follow a few key routines to keep it performing at its best:

Water Changes

• Home use: Change the water every 1–3 months

• Holiday lets or commercial use: Change the water between guests

Filter Care

• Home use: Clean filters every 1–2 weeks, replace every 6 months

• Commercial use: Clean between guests, replace every 3 months

Ozone System Maintenance

• If your hot tub has an ozone system, the unit should be replaced every 2 years

Annual Service

• We recommend booking a yearly service with one of our qualified engineers

• This includes a full check-up, a biofilm flush to deep-clean the pipework, and a full health report on your spa

Water Chemistry

• Keep your water balanced with regular testing

• Unbalanced water can shorten the life of the water itself – and in rare cases, damage your spa over time

Follow these simple steps and your Aqua Solus hot tub will stay in great condition – clean, safe, and ready to enjoy.

Need supplies, servicing, or advice? We’re only a phone call away.

We sure do! You’re very welcome to visit us at:

Concept Spa
Unit 8, Pen-Yr-Orsedd Industrial Estate
Llangefni, Anglesey
LL77 7AW

Come and see the Aqua Solus range in person – we’re always happy to talk you through your options over a cuppa.

No appointment needed – feel free to pop in whenever suits you.

That said, if you’re travelling a long way or want to chat about something specific, we do recommend giving us a heads-up. That way, we can make sure the right person is available to help when you arrive.

Delivery is usually around 2 weeks from the time you order.

That said, lead times can vary depending on a few things – like whether the hot tub is in stock, when the next batch is due in, where you’re based, and how complex the delivery is (for example, if a crane or special access is needed).

If in doubt, give us a shout!

Drop us a message or give us a call – we’ll be happy to give you a more accurate estimate.