Updated: Jan 20
Something we get asked all the time is ‘what do I need to do in preparation for the delivery of our new hot tub?’. It can sound a bit daunting at first, but we’ll be there to help you every step of the way.
First thing’s first, ensure that there is sufficient access for us to deliver the hot tub. Before we delve into this, it’s important to understand how we deliver our hot tubs. Your hot tub will be delivered on its side, so the minimum width that we’ll be able to take the hot tub down will be the height of the hot tub, plus 5cm to allow for packaging and the ski.
For example, if the route that the hot tub will be taking is down the side of your house and the height of the hot tub is 90cm, then you’ll need to allow 95cm (minimum) for us to get the hot tub through. Remember, you’ll need to measure the narrowest point, taking into consideration window ledges, drainpipes, gate posts etc.
Will the hot tub be going up steps? It is possible to take a hot tub up some steps using planks, but if this is the case, we would highly recommend giving us a call/ sending us some images so we can determine whether or not a delivery would be possible.
If you do not have sufficient access, then using a crane or a Hiab could be an option for you.
The majority of our hot tubs require a 32amp power supply. For this you’ll need to have an ip65 isolator switch installed, located no more than 6 feet from where the hot tub is going and far enough away that you can't operate the switch from inside the spa. This will be connected directly to your mains consumer unit, we recommend doing so with 6mm armoured cable.
We recommend that you contact a qualified electrical engineer to carry out this work. If you require the contact details for a trusted contractor, please let us know.
Base for your hot tub
The hot tub must be positioned on a flat, level, free draining base suitable to hold the weight of the hot tub (filled with water and with bathers). It’s so important to ensure that the base is even, as an uneven base will cause the unit to flex and may cause irreparable damage.
If the hot tub is going to be installed onto a concrete slab/ base, then it is important to ensure that this has been constructed with a minimum thickness of 4 inches/ 102mm and may need to be reinforced depending on the local ground substrate.
The hot tub can also be placed onto paving slabs or decorative paviours providing they have been laid on a subbase suitable to support the weight of the hot tub.
We do not recommend sinking the hot tub into the ground or decking. You must not install the hot tub anywhere which could put the hot tub at risk of flooding its internal components. For example, if the hot tub has been sunken into the ground, heavy rain could fill the hole with water which in turn could flood the tub.
Another issue is access, if we need to perform any future maintenance on the hot tub, we may need access to all sides of the hot tub. If the hot tub is to be sunken into decking, then we would recommend installing removable access panels.
Cover lifter: will you be wanting a cover lifter installed onto your hot tub? If so, leave extra room at the back of the hot tub for the cover to fall back in conjunction with enough headroom for the cover to fold over. We advise to allow 18 inches at the back of the hot tub.
Frost damage: leaving the hot tub turned on during winter will ensure that the water within the hot tub doesn’t freeze, preventing frost damage.
For a more detailed overview of everything which you'll need to consider before the arrival of your new hot tub, download our pre-installation guide below.